Reinstalling over a broken state usually makes things worse. Follow the full cycle: back up, uninstall, verify, reinstall, configure.
Reinstalling on top of a partial uninstall often inherits the same problems:
Before removing anything, export or copy any config, project files, or credentials you want to keep. Check ~/.openclaw and Application Support for user data worth saving.
Use the platform-specific uninstall guide to remove everything:
| Platform | Guide |
|---|---|
| macOS | Mac uninstall guide |
| Windows | Windows uninstall guide |
| Linux | Linux uninstall guide |
| CLI / npm | CLI uninstall guide |
Or use the quick path:
openclaw uninstall --all --yes
npm rm -g openclawConfirm that no OpenClaw binaries, config directories, services, or PATH entries remain:
which openclaw # should return nothing
ls ~/.openclaw 2>/dev/null # should return nothing
npm ls -g openclaw # should show emptyOn Mac, also check:
launchctl list | grep -i openclawOn Linux:
systemctl --user list-units | grep openclawOn Windows (PowerShell):
where.exe openclaw
Get-ScheduledTask | Where-Object { $_.TaskName -like '*OpenClaw*' }Download or install OpenClaw from the official website or package manager. Avoid reusing old installers or cached downloads:
npm install -g openclaw@latestSet up OpenClaw fresh. Restore only the settings you explicitly backed up. Avoid copying the entire old config directory back — start clean and add what you need.
After reinstalling, verify each of these:
openclaw --version and confirm the expected new version.Can I just reinstall over the existing install?
You can, but it is not recommended. A full uninstall followed by a clean install is the safest path.
Will reinstalling fix my issues?
It depends. Config, token, or file issues — likely yes. Server-side issues — no.
Should I reuse my old config?
Start fresh if possible. Only restore specific settings you know are correct.
What if the reinstall still doesn't work?
There may be deeper leftovers (env vars, services, cached state) that the basic guide didn't catch. Consider the Pro Pack or remote help.